Privacy Policy

Effective Date: July 2026

North Alabama Pest Control (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact us for pest control services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

Name
Phone number
Email address
Property address
Service request details
Information you provide through our contact forms
Communications by phone, email, or text message

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website
General location information based on your IP address

This information helps us improve our website and better serve our customers.

How We Use Your Information

We use your information to:

Respond to service requests
Schedule pest control appointments
Provide estimates
Communicate about your service
Answer questions
Improve our website and customer experience
Send appointment reminders
Follow up regarding requested services
Comply with legal obligations

We only collect information necessary to provide our services and improve your experience.

Text Messages & Phone Calls

If you provide your phone number, you may receive calls or text messages regarding:

Appointment confirmations
Scheduling updates
Service reminders
Responses to your inquiries
Customer support

Message and data rates may apply depending on your wireless carrier.

You may opt out of text messages at any time by replying STOP.

Email Communications

If you provide your email address, we may send:

Appointment confirmations
Service information
Estimate details
Customer service communications

If you receive marketing emails from us, you may unsubscribe at any time using the link provided within the email.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may help us:

Remember user preferences
Analyze website traffic
Improve website performance
Measure marketing effectiveness

You can disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Services

We may use trusted third-party providers to help operate our business and website, including services for:

Website hosting
Online forms
Customer relationship management (CRM)
Appointment scheduling
Analytics
Advertising
Payment processing
Email communications

These providers only receive information necessary to perform their services on our behalf.

Google Analytics & Advertising

Our website may use Google Analytics and other advertising technologies to understand visitor behavior and improve our marketing efforts.

These services may collect anonymous information about website usage through cookies or similar technologies.

You can learn more about Google’s privacy practices by visiting:

https://policies.google.com/privacy

Information Sharing

North Alabama Pest Control does not sell your personal information.

We may share information only when necessary to:

Provide requested services
Process payments
Comply with legal requirements
Protect our legal rights
Prevent fraud or security threats

Data Security

We take reasonable administrative, technical, and physical safeguards to protect the information you provide.

While no website or electronic transmission can be guaranteed 100% secure, we work to maintain appropriate security measures to protect your information.

Children’s Privacy

Our website is intended for adults seeking pest control services.

We do not knowingly collect personal information from children under the age of 13.

Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any websites you visit.

Your Privacy Choices

You may request to:

Access your personal information
Correct inaccurate information
Update your contact information
Request deletion of personal information when applicable
Opt out of certain communications

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

North Alabama Pest Control

Phone: (256) 740-9742

Website: https://www.northalpestcontrol.com

We appreciate your trust and are committed to protecting your privacy while providing honest, dependable pest control services throughout Florence, Muscle Shoals, Sheffield, Tuscumbia, Killen, Rogersville, and surrounding North Alabama communities.